About Our Platform
The Bokaro District Grievance Portal is committed to providing transparent, accountable, and efficient grievance redressal services to all citizens. Our digital platform ensures that every voice is heard and every concern is addressed with the utmost care and professionalism.
Transparency
Complete transparency in grievance handling with real-time tracking and regular updates.
Citizen-Centric
Designed with citizens at the center, ensuring easy access and user-friendly experience.
Efficiency
Streamlined processes and AI-powered routing for faster grievance resolution.
Our Services
Comprehensive digital services designed to make grievance resolution simple, fast, and transparent for all citizens of Bokaro.
Online Grievance Submission
Easy-to-use online forms for submitting grievances with document upload capabilities and smart validation.
Real-time Tracking
Track your grievance status in real-time with SMS notifications and email updates at every step.
AI-Powered Resolution
Advanced AI system for intelligent grievance routing and automated response generation.
Multi-Language Support
Available in multiple Indian languages including Hindi, English, and local regional languages.
Multiple Access Channels
Access through web portal, mobile app, SMS, toll-free helpline, and walk-in centers.
Secure Data Handling
Bank-level security with encrypted data storage and strict privacy protection measures.
Government Departments
Comprehensive coverage across all major government departments and services in Bokaro district.
Revenue & Land
Land records, property disputes, revenue collection
Health & Education
Healthcare services, educational institutions
Urban Development
Urban planning, infrastructure development
Social Welfare
Welfare programs, empowerment initiatives
Agriculture & Allied
Farming support, agricultural schemes
Water & Sanitation
Water supply, sanitation facilities
Ready to Submit Your Grievance?
Join thousands of citizens who have successfully resolved their issues through our digital platform. Start your journey towards a solution today.